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For quick assistance, visit our FAQ section or connect with our customer support team.
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We know that sometimes you can change your mind. You can easily cancel your order by calling us or WhatsApp to our customer support number +94714970970
We are sorry your order is delayed. When your order is delayed you will be informed by email. If your order delayed more than 6 working days, please contact us.
Delay can be caused by one of the following reasons:
Periods of high demand in our Warehouse
Overload in our carriers´ network
Your selected item(s) got out of stock while your order was in preparation in the warehouse
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To track your order, please contact our customer support, or use the tracking number sent to your phone via email or message to check with the delivery partner.
Refunds for successfully canceled orders will be processed immediately, based on the payment method used. The refund process and time period are different for each payment method:
Credit Card/Debit Card
Payment will be credited to the card used within 5 to 21 business days, depending on the billing cycle of your card.
Bank Transfer/Cash
Payment will be credited to the given bank account number within 1-3 days after a successful return is made. Check Return Policy for more info.
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